POLICY

  • All wigs, bundles, closures/frontal orders will be processed and shipped out within 5-7 business days.
  • NO REFUNDS ON WIGS; ONLY EXCHANGES WITH BUNDLES, CLOSURES AND FRONTAL IN THE EVENT INCORRECT INFORMATION WAS ENTERED AT THE TIME OF PURCHASE, WITHIN 3 BUSINESS DAYS OF RECEIVING YOUR ORDER AND MUST BE IN ORIGINAL STATE!

 

  • There is ABSOLUTELY NO REFUNDS OR EXCHANGES on custom wig orders.
  • There will be a 20% cancellation fee on all orders canceled after a 24 hr period.
  • If you are unsatisfied with your custom unit, we will try our best to accommodate it to your liking.
  • unit construction and return shipment time averages 14-21 business days, see mailing address below.
  • Ready to Ship Units will ship immediately after your payment is processed.  Please expect 2-3 business days for delivery.
  • Ready to Ship units will come unstyled and can be customized to your liking.
  • There is ABSOLUTELY NO REFUNDS OR EXCHANGES on custom wig orders.
  • No Shipping on Weekends or Holidays!!!!!!!!!!!!

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

If you have any questions or concerns regarding a purchase etc, please email us.

demislavishedboutique@gmail.com and send your item to 2601 Woodlands Park DR Houston Texas 77077

832-541-3152

 

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